Southern Oregon Sanitation

Serving our Neighbors. Committed to Excellence.

  • Trash
  • Recycling
  • Solid Waste
  • Yard Debris
Pay your bill online

Frequently Asked Questions

What should be recycled and what should I throw away?

Please contact the Southern Oregon Sanitation office at 541-826-5691 for a list of recyclables and depots/businesses accepting recyclable items. Or, go to the Jackson County Recycling Partnership at www.jcrecycle.org for a complete list of items and businesses in Jackson County.

Do you have a yard debris collection program?

No. Yard debris can be taken to the following drop-off stations:

  • Rogue Transfer at 8001 Table Rock Rd. There may be a nominal charge.
  • JO-GRO Transfer Facility at 1749 Merlin Road, open 7 days a week, from 8am to 4:30pm (excluding holidays.) Leaves, grass, and other yard vegetation may be recycled year-round. The cost is $1.00 per cubic yard with a $2.00 minimum.

How much does it cost to rent a commercial dumpster for a temporary project?

The price varies depending on the job, the municipality and the size of container. Please contact our office at 541-826-5691 for availability, sizes and prices to best meet your project needs.

Where can I drop off appliances?

In Jackson County, there are several businesses that accept appliances. Please go to the Jackson County Recycling Partnership at www.jcrecycle.org for a list.

In Josephine County, appliances can be dropped off at the Grants Pass and Kerby Transfer Stations.

Can I leave my TV or computer at curbside for pickup?

No. These items are not allowed in the landfill. Please go to the Jackson County Recycling Partnership at www.jcrecycle.org to find out where you can drop off these items.

Where are nearby transfer stations?

There are 4 possible locations, including:

  • Rogue Disposal and Transfer at 8001 Table Rock Rd. Central Point, OR.
  • Kerby Transfer station at 905 Kerby Mainline Road. Open Monday through Saturday from 9am to 4pm. 541-479-5335
  • Grants Pass Transfer station at 1831 Redwood Ave. Open 7 days a week from 9am to 4pm. 541-479-5335
  • Merlin Galice Road at 1749 Merlin Road. Open 7 days a week from 9am to 4pm. 541-474-5901.

How do I make a complaint?

We strive to provide the best service we can. However, if we fall short, please contact our office at 541-826-5691.

My pick up day falls on a holiday this week; are you changing your schedule due to the holiday?

Southern Oregon Sanitation drivers work all holidays except Christmas and New Year’s Day. During these holiday weeks, service will be one day later from the holiday through the end of the week. Please make sure your trash is out the night before because we run early on holidays.

What are my payment options?

There are several ways to make payments, including:

  • Mail your check or money order to Southern Oregon Sanitation, P.O. Box 489, Eagle Point, OR 97524
  • To pay by credit or debit card, or for automatic deduction from your checking account, call our office at 541-826-5691 to set it up.
  • You will also be able to pay online in the near future.

I am confused about my bill. What should I do?

Contact our office at 541-826-5691 and we will be happy to go through it with you.

What should I do if my trash cart is stolen or vandalized?

Contact our office right away at 541-826-5691. We’ll arrange for a new cart to be delivered.

What should I do with medical waste?

Southern Oregon Sanitation offers sharps and medical waste containers. Just call our office at 541-826-5691 to make arrangements.

Can I change the size of my container?

Yes, in most cases. Call our office at 541-826-5691.

What day of the week do you collect trash?

We have assigned routes. Your pickup day is determined by the area you live in.

What do I do if my trash wasn’t picked up?

Immediately contact our office at 541-826-5691.

What do I do if I have extra trash?

Call our office at 541-826-5691 for rates and to arrange for the extra service.

I’m moving. What should I do?

Please call our office in advance to stop or change your service. We need to retrieve our carts and bins, and/or deliver new ones to your new location.

How can I save money on my service?

Is your garbage container too big? Or is it too small so you often pay for extra garbage on the side? Could you be recycling more? Call and talk to us. We can offer you pointers on how to downsize your garbage service by increasing your recycling, plus ways to avoid unnecessary charges.

What time of day is my pick up?

Although we try to be as consistent as we can, pick up time may change each week depending on traffic, construction, staffing, or other circumstances. We ask that your materials be curbside for collection the evening before.

How do I dispose of sharps, needles, lancets?

Sharps can NOT be placed in your garbage. Oregon State law mandates proper storage and disposal of used sharps. Sharps include needles, lancets, and syringes. Sharps must be stored in approved bio-hazard containers (milk jugs and coffee cans are not safe or acceptable for sharps storage).

  • Call your local business office for home collection service information:
  • Return filled sharps containers to your local business office

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