Frequently Asked Questions
Please contact the Southern Oregon Sanitation office at 541-826-5691 for a list of recyclables and depots/businesses accepting recyclable items. Or, go to the Jackson County Recycling Partnership at www.jcrecycle.org for a complete list of items and businesses in Jackson County. No. Yard debris can be taken to the following drop-off stations: The price varies depending on the job, the municipality and the size of container. Please contact our office at 541-826-5691 for availability, sizes and prices to best meet your project needs. In Jackson County, there are several businesses that accept appliances. Please go to the Jackson County Recycling Partnership at www.jcrecycle.org for a list. In Josephine County, appliances can be dropped off at the Grants Pass and Kerby Transfer Stations. No. These items are not allowed in the landfill. Please go to the Jackson County Recycling Partnership at www.jcrecycle.org to find out where you can drop off these items. There are 4 possible locations, including: We strive to provide the best service we can. However, if we fall short, please contact our office at 541-826-5691. Southern Oregon Sanitation drivers work all holidays except Christmas and New Year’s Day. During these holiday weeks, service will be one day later from the holiday through the end of the week. Please make sure your trash is out the night before because we run early on holidays. There are several ways to make payments, including: Contact our office at 541-826-5691 and we will be happy to go through it with you. Contact our office right away at 541-826-5691. We’ll arrange for a new cart to be delivered. Southern Oregon Sanitation offers sharps and medical waste containers. Just call our office at 541-826-5691 to make arrangements. Yes, in most cases. Call our office at 541-826-5691. We have assigned routes. Your pickup day is determined by the area you live in. Immediately contact our office at 541-826-5691. Call our office at 541-826-5691 for rates and to arrange for the extra service. Please call our office in advance to stop or change your service. We need to retrieve our carts and bins, and/or deliver new ones to your new location. Is your garbage container too big? Or is it too small so you often pay for extra garbage on the side? Could you be recycling more? Call and talk to us. We can offer you pointers on how to downsize your garbage service by increasing your recycling, plus ways to avoid unnecessary charges. Although we try to be as consistent as we can, pick up time may change each week depending on traffic, construction, staffing, or other circumstances. We ask that your materials be curbside for collection the evening before. Sharps can NOT be placed in your garbage. Oregon State law mandates proper storage and disposal of used sharps. Sharps include needles, lancets, and syringes. Sharps must be stored in approved bio-hazard containers (milk jugs and coffee cans are not safe or acceptable for sharps storage).
What should be recycled and what should I throw away?
Do you have a yard debris collection program?
How much does it cost to rent a commercial dumpster for a temporary project?
Where can I drop off appliances?
Can I leave my TV or computer at curbside for pickup?
Where are nearby transfer stations?
How do I make a complaint?
My pick up day falls on a holiday this week; are you changing your schedule due to the holiday?
What are my payment options?
I am confused about my bill. What should I do?
What should I do if my trash cart is stolen or vandalized?
What should I do with medical waste?
Can I change the size of my container?
What day of the week do you collect trash?
What do I do if my trash wasn’t picked up?
What do I do if I have extra trash?
I’m moving. What should I do?
How can I save money on my service?
What time of day is my pick up?
How do I dispose of sharps, needles, lancets?

